To maximise safety, we have made several changes relating to booking, social distancing, use of personal protective equipment (PPE), clinic cleaning procedures between patients as well as hand sanitizing procedures. Please find further details below.
Please do not attend any face to face appointments if you have developed any COVID-19 related symptoms:
Please contact us to discuss alternative treatment options.
Please note all face to face appointments are provisional until you have received a phone call from your therapist who will complete a COVID-19 risk assessment with you. You can book via
Due to the need for a phone screening prior to face to face appointments online bookings will not be possible with less than 24 hours’ notice. If you require an appointment within 24 hours, please call our booking line and we will try to accommodate you.
Please note our usual practice location has temporarily changed due to COVID-19. We are currently at the Brunel Sports Park in the Sports Pavilion a short distance from our usual location.
The easiest way to find us is via Google Maps
Google Maps location: ‘Brunel Uni Sports Ground Car Park’
Drive past the main Brunel entrance/roundabout on Kingston Lane. The entrance to the car park is approximately 300 metres past this roundabout on the left hand, just before reaching Pield Heath Road.
Turn into Kingston Lane from Pield Heath Road, after 100 metres turn right into Brunel University Sports Car Park.
If driving past the main Brunel entrance/roundabout, the entrance to the car park is approximately 300 metres past this roundabout on the left-hand side after the Brunel, just before reaching Pield Heath Road.
If driving from Hillingdon Hospital direction (Pield Heath Rd), turn into Kingston Lane, after 100 metres turn right into Brunel University Sports Car Park.
We can be found in square H1 ‘SPORTS PAVILLION’ in the bottom right corner of the map.
Please park in the SPORTS PARK car park. Parking is currently free and does not require a permit.
Please DO NOT arrive early for your appointment. Please wait in your car until your appointment time as there is currently no waiting area.
At your appointment time make your way to the clinic entrance and wait outside (Instructions below). If your physio is running late they will call you to avoid prolonged waiting outdoors.
Do not come accompanied by another person unless it has been agreed during the screening phone call. Keep your keys and phone in a bag or pocket for the duration of the appointment.
From your car – walk to the large double gates on the left side of the car park and to the left of the tennis courts. Follow the pathway with the tennis courts on your right, past the tennis court entrance. When you get to the fences at the end of the path turn right (Uxbridge Physiotherapy signs will direct you). Walk down the stairs and wait outside of the double doors of the Sports Pavilion with Uxbridge Physiotherapy signs on. Your therapist will meet you here.
Your physiotherapist will screen you for COVID-19 symptoms and will check your temperature. Allow the therapist to open the door for you.
You will be expected to wear a face mask. One can be provided at this point if you do not have your own (£1.50 charge). This will be added to your treatment charge.
You will be asked to use the available hand sanitizer on entrance and exit to the clinic.
Future appointments will be booked via your physiotherapist as required.
Dispose of face mask in bin.
Sanitize your hands.
Allow the Physiotherapist to open the door for you.
Exit the sports park via the designated routes to maintain social distancing.
Your therapist will be wearing gloves, an apron and a face mask throughout the session.
The room will be set out to maximise social distancing as far as possible.
Cleaning – all surfaces touched regularly will be cleaned and anti-bacterial wiped between patients.
The toilet will not be available for use except in extenuating circumstances
Cashless payment or pre-payment via BACS only
We appreciate that this a lot of information but ultimately, we want to keep our patients and staff safe during this difficult time. Thank you for your understanding and we look forward to seeing you.
Uxbridge Physiotherapy
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